An order management system (OMS) is the computerized solution that automates retailers to track sales orders from online capture through delivery shipping.
It consolidates sales information across multiple sales marketplaces to provide comprehensive visibility into sales processing throughout the complete operation.
An OMS allows retailers manage the complete order journey seamlessly, from the instant a order management system customer generates an oms order to its accurate fulfillment and subsequent return.
It enhances inventory management by delivering current visibility on inventory counts and order history, helping enterprises to improve their shipping approaches and elevate client engagement.
An effective OMS connects with other organizational systems like website platforms, fulfillment management systems, ERP software, and shipping carriers to create a integrated order oms fulfillment process from initiation to end.